In the densely populated world of social media, it can become difficult for businesses to identify who best to engage with in order to achieve what they need to on the web; it’s hard to tell the real experts and the influential from those who simply aren’t. Little Bird is a platform that exists to tackle this issue. The service provides tools that allow users to quickly identify and engage with the right experts in their relevant fields, and in so doing, take the necessary steps towards building that respected expert status themselves. Little Bird also provides the Little Bird API that allows developers to use this service and integrate it with other applications.
The Salesforce1 platform that integrates customer relationship management (CRM) with analytics, social networking and mobile computing software has seen its momentum grow with a 96 percent increase in the number of active Salesforce1 mobile app users