Chatbot systems have greatly evolved the customer service space with rapid, personalized responses that can save businesses hundreds of thousands of dollars. OnSched provides a complete Consumer, and Setup, REST API to build online booking right into your chatbot's responses and workflows
Web app automation service Zapier allows users to define custom Zaps that link apps to build automated workflows of digital tasks. In this article, co-founder and CTO Bryan Helmig discusses the finer points of the platform’s architecture and how it handles over 60m API calls every day.
The convergence of two trends -- the continued growth of APIs and the increased pace of software delivery -- requires the industry to build better automation tools around API development, testing, and operations. This article looks at why automation is needed and some of the top tools available.