This Swift SDK integrates customer support with applications. The latest version is 2.2.0. This package supports attachments and location sharing. Kommunicate provides real-time chat and in-app messaging capabilities.
Google's Dialogflow Enterprise Edition is now generally available. Since the API-based development suite was acquired, and then renamed, from API.AI, it has remained in beta. Now, generally available, developers can use the tools to build conversational interfaces across many platforms.
Amazon recently announced three new tools in the Alexa toolbox. A Natural Language Understanding (NLU) Evaluation Tool, Utterance Conflict Detection, and a new Get Metrics API improve Alexa developers' ability to reduce unintended skill conflicts, and track skills use and performance over time.