Gowalla's rocky couple of years ended with a talent acquisition by Facebook of the former location-sharing app. Left in the dust were developers using the Gowalla API, including Ben Dodson and his field notes app for Gowalla. Dodson's latest creation is a Gowalla-inspired app that focuses just on the gaming elements rather than check-ins. And because Dodson remembers struggling with Gowalla's early API, the WallaBee API is available from the start. In fact, before the start.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.