November 16, 2015
Single purpose API
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Online retail often neglects customer service. Vivocha supplies all the good tools, like live chat and the ability of the customer service rep to see what you are looking at on your screen (with your permission). Beyond that, there are a host of other tools that the customers never see but are critical boosters of productivity, like click to call. The Vivocha API is out to up the customer service game for every business. Its REST API offers access to most of its multichannel features. It joins 43 customer service APIs in our directory.
Signifyd, ecommerce fraud prevention service, allows developers to integrate the service with third party ecommerce platforms through the Signifyd API. The Signifyd service uses a number of data points, and allows users to give greater importance to certain points depending on need, to develop a risk score and develop a fraud assessment. From social media activities, to bank data, Signifyd takes a holistic approach to fraud prevention.
Balanced, online payments solutions provider, has launched a new API: Balanced Payouts. The new API allows developers to integrate next day ACH deposits into existing apps and web properties. The next day deposit functionality was previously available through Balanced's full marketplace payments platform; however, after considering customer feedback, the company decided to offer the functionality as a standalone product.