April 24, 2018
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Developers generally think a lot differently than the average person who winds up using their application. By nature, developers are more linear thinkers trying to develop software for a general population that is usually anything but. For that reason, embedding tutorials and creating documentation that explains how a piece of software is intended to work has become a critical component of the end user experience.
When it comes to text messages, Twilio thinks pictures speak volumes. To that end, the cloud carrier has added MMS capabilities to and from Canadian numbers and via short code in the US, the company announced at its Twiliocon user conference today. In addition, Twilio is dropping the cost of its text messaging by 25% for US phone numbers.