November 7, 2016
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Great customer service has long been a competitive advantage for any business. But for online merchants, that can take up valuable extra time, as customers wonder where their packages are. Amazon's massive online retail business has done many things, such as famously upended the book industry. It's also changed customer expectations--free shipping (or shipping by subscription), fast delivery, giving customers the ability to track with a click of a button. It puts the mom-and-pop online stores--and many other large operations--at a disadvantage. Aftership provides the Aftership API to help level the playing field.
Cisco takes on AWS cloud services by heading in the opposite direction to raise costs and add services . Appy Pie's new API will try to transform radio stations in mobile apps. Plus: a blazingly fast mobile content management system, and Wibbitz's text-to-video App is released in Spanish.
While many are excited about live traffic data on firm ground, others have turned their attention to the other 3/4 of the earth. According to The Map Room, many ships are required to carry transponders to broadcast their location. The result is a lot of public marine data and the perfect situation for a classic map mashup.