May 18, 2017
View all 1 Followers
View all 74 Related Articles
Related Articles (74)
Most people are familiar with the critical role customer relationship management (CRM) applications in the cloud have come to play in terms of managing sales organizations. But what most organizations have yet to fully appreciate is how a critical a role those applications could play as a front end to any number of business processes across the enterprise.
Microsoft as expected last week announced that it would be integrating its Yammer social networking and Skype unified communications services with Microsoft Dynamics CRM software. This week Microsoft took that effort a step further via an alliance with Moxie Software under which another social networking application for the enterprise is being integrated within Microsoft Dynamics.
BoomTown, online marketing system for real estate professionals, has announced its first API integration with a third party lead generation source. BoomTown has partnered with Zillow to integrate lead information from Zillow's Premier Agent system directly into BoomTown's intelligent CRM platform.