Today, Kloudless launched its Universal CRM API. The API allows developers to integrate CRM platforms into third party apps without having to custom code each individual CRM provider. The initial integrations include Salesforce, Microsoft, and Oracle. 6 CRM integrations are on the roadmap.
Artificial intelligence is already all around us, but is more often used by consumers than by big business. Think Microsoft's Cortana, Google's Google Now, and Apple's Siri. Salesforce believes it is time to bring easy-to-use artificial intelligence to business apps on a grand scale.
Google added location insights to its Google My Business API. The feature allows businesses to retrieve a number of searches, views and actions about a specific business location made from Google resources (e.g. Google Search, Google Maps). Developers can aggregate data for actionable insight.