July 12, 2018
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Six APIs were added to the directory today in the Auto, Email, and Human Resources categories, among others. Also new are client libraries for BugHerd and EmailDirect.
So you need to send emails. Pretty simple right? Not so fast. It doesn’t matter how easy your language or framework makes sending emails, if you try to do it on your own be prepared to configure mail servers, setup Spam-related DNS entries, and still wonder if mail is actually being delivered. And your applications needs to process incoming email? Back to the config files, piping mail to your script - or just end up polling a POP or IMAP box. That’s what I had to do, back in the day. Fortunately, like so many things today, there’s an API for that. Actually there are a few.
Help Scout, a help desk platform provider, has announced the launch of version 2 of its Mailbox API. The Help Scout Mailbox API 2.0 implements OAuth2 for more user-friendly authentication with the services Help Scout customers are integrated with and contains a number of improvements.