July 9, 2018
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Help Scout, a help desk platform provider, has announced the launch of version 2 of its Mailbox API. The Help Scout Mailbox API 2.0 implements OAuth2 for more user-friendly authentication with the services Help Scout customers are integrated with and contains a number of improvements.
DeskAlerts API updates allow integration of corporate communications and emergency alerts functionality by administrators, without the need to access the web interface.