DeskAlerts, desktop notification alert solution, has expanded functionality of the DeskAlerts API. Many find DeskAlerts to be a superior business communication to traditional email. Its API allowed for custom add-ons and integration with third party software and applications. Over the weekend, new functionality went live for all DeskAlerts users. The new functionality came directly from user feedback and requests.
Online reviews can make or break a business. It has been stated that 79% of purchasing decisions are influenced by an online review. According to strategy and communications firm Cone, four out of five customers change their minds about a recommended product based on a bad review. Wouldn't it be great if you could 'hear' what people were really saying about your business?