September 11, 2019
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The new API is aimed at helping development teams and creative agencies working with brands to leverage the ubiquity of chat apps to enhance brand-to-customer communications.
Twilio has launched the Message Feedback API which monitors when end users receive messages. The API tracks actions that indicate when a message was received and reports the action back to Twilio. In turn, Twilio can tweak its services and delivery to adjust for network variances across the globe.