Official Quickblox iOS SDK by Quickblox. It provides a link to download the SDK, code samples, and references to add the SDK to XCode and connect to the cloud. To have an idea of the integration possibilities, visual examples present how to create a simple WebRTC, a chat, a localization feature, and a content storage.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
Stride, the team communications solution Atlassian launched in September, today announced new features designed to make it "an even more powerful communications solution." These features include new API capabilities that enable developers to build custom apps and messaging bots.