Visa has opened up its global payments network to developers releasing a set of new RESTful APIs and developer website. Developers will have access to different Visa platform capabilities via RESTful APIs including payments, analytics, alerts, ATM locations, geographical-based data, and more.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.