October 12, 2018
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Project planning platform mavenlink's API allows third parties to connect mavenlink users to its features through the third party apps, raising functionality and range of application. The API can be used to manipulate mavenlink's projects, posts, tasks, time entries, expenses, and invoices.
Google announced the release of the Google My Business API v4.3 with new functionality such as the ability to read and respond to questions and answers from customers, bulk-read reviews, see unclaimed locations that Google thinks you may own, report issues with GoogleLocations results and more.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.