October 13, 2018
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How API-led Omnichannel at-the-edge Communications Strategies Help Businesses Better Connect with Customers
As businesses look to maintain operations by enhancing connections with their customers, telecom APIs can help keep business running as usual and bring high quality, personalized support to customers anywhere. Omnichannel communication strategies give customers more contact points with a brand.
Billing clients and managing invoices and payments is time consuming and probably not the most enjoyable part of running a business. Pancake is a self-hosted online business suite that makes the whole process a lot easier. This application allows users to invoice clients online, manage projects from proposal to completion and more. Pancake provides the Pancake API that allows users to access this functionality through HTML.
Today, BMC announced the general availability of its Innovation Suite for Developers. The Suite of tools is designed to enable businesses to offer services for the digital and cloud era. The APIs and SDKs that power the Suite can be leveraged by process owners and developers alike.