October 31, 2017
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Autodesk announced several updates to the Forge platform including the release of three new APIs; Data Management API, Model Derivative API, and 3D Print API. The company also announced that 3D Robotics (3DR), MakeTime and Seebo are the initial investees of the Autodesk Forge Fund.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
Google has introduced App Maker, a low-code enterprise application development tool. Developers can use App Maker to build applications without the need to write extensive amounts of code. Google App Maker offers programmatic access to Google Cloud Services and APIs as well as third-party APIs.