September 20, 2017
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Help Scout, a help desk platform provider, has announced the launch of version 2 of its Mailbox API. The Help Scout Mailbox API 2.0 implements OAuth2 for more user-friendly authentication with the services Help Scout customers are integrated with and contains a number of improvements.
Microsoft has made a number of important announcements throughout the first two days of the Microsoft Build Conference including the launch of the Microsoft Bot Framework (preview), the launch of Microsoft Cognitive Services (preview), and the addition of Cortana and chatbots to Skype.