The Smooch Java SDK interacts with the API to access messaging experiences that developers can implement into applications. The Sunshine Conversations platform is formally known as Smooch. It is a Montreal-based startup that joined Zendesk, to humanize the relationship between businesses and customers, enabling businesses to connect with customer data, to deliver the best CX.
Flowroute Inc., a provider of calling and messaging services for SaaS-based companies, today announced the addition of the .NET software development kit (SDK) as part of its SDK program which simplifies the integration and operations of calling and messaging in apps and cloud services.
Facebook’s newly released update to the Messenger Platform includes new functionality, improvements to existing tools, while also deprecated legacy endpoints. Changes to the platform impact Click-to-Messenger Ads and provide new tools to encourage user engagement.