The Smooch Python SDK interacts with the API to implement messaging experiences into applications. The Sunshine Conversations platform is formally known as Smooch. It is a Montreal-based startup that joined Zendesk, to humanize the relationship between businesses and customers, enabling businesses to connect with customer data, to deliver the best CX.
Twilio launched a beta trial for its new Notify API. The API represents a single, user-centric API that gives developers programmatic control over notifications to users in the format, and on the device most desired. Twilio hopes to send the right message, at the right time, to the right user.
RingCentral, Inc., a provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced a new high-volume SMS service that enables businesses to send SMS messages and updates to their customers rapidly.