The Smooch Python SDK interacts with the API to implement messaging experiences into applications. The Sunshine Conversations platform is formally known as Smooch. It is a Montreal-based startup that joined Zendesk, to humanize the relationship between businesses and customers, enabling businesses to connect with customer data, to deliver the best CX.
Bandwidth's SMPP-based SMS will be used to seamlessly connect with carriers in the U.S. According to the press release, Nexmo has become a new wholesale SMS customer using using short message peer-to-peer (SMPP) protocol. In separate email interviews I talked about this with Steve Leonard, EVP and GM at Bandwidth, and then with Nexmo's CEO and co-founder Tony Jamous. First, the interview with Bandwidth.