Anyone who runs an app these days has no doubt attempted to handle all customer service through email. While this may be a great way to interact with your customers, it can get difficult to track just how helpful your email help is. That's where Nicereply and its Nicereply API can help. And it even has a brand new example app, the product of a little recent criticism.
Ephesoft, mailroom automation solutions provider, has announced a series of Web Service APIs. The new APIs will expand accessibility of the intelligent document capture capability Ephesoft already offers. The API enables users to implement Intelligent Document Recognition or customer Document Classification and Extraction solutions into existing business processes and workflows.
SmartBear Software, quality and performance management solution provider, has announced a new version of its flagship product, TestComplete. The new version of TestComplete includes support for automated mobile testing. The new release allows third party testing tools to integrate with TestComplete, which enables automated testing. The integration focus of TestComplete's updates hinted at an API story lurking beneath SmartBear's announcement. PW reached out to Niclas Reimertz, SmartBear Vice President of Product Strategy and Management, to inquire.