July 21, 2020
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Twitter has added a new endpoint to Twitter Developer Labs to help developers and researchers better study the global conversation around COVID-19. The endpoint is a dataset that includes the tens of millions of Tweets about the global pandemic that make their way around the world every day.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
POEditor's goal is simple: "A simple way to translate your software." POEditor accomplishes this task through a global community of translators who can work on needed translations or launch projects of their own. POEditor developed as a browser-based software localization tool. However, developers can now leverage the platform within existing sites and apps with the POEditor API. The API calls project related data and allows developers to track progress and users to work on projects.