Datasift has released a new query builder for customers working with social media. It answers a simple question: what do you do as a company, with all that data, all the Tweets, Facebook and blog comments about you? It turns out, that if you can really focus in on the comments about you, about your industry, about what customers are thinking, the answer is a goldmine of connection to your best customers and a key to going viral.
Where were you when Hurricane Sandy hit, and what were you doing? If you're like many other ProgrammableWeb readers, you weren't watching news reports on TV--you were using social media to keep tabs on your friends and family, and taking advantage of the vast amounts of data available on the Internet to make sense of the situation. Below, a round-up of how Twitter and other online resources helped people get through the record-breaking "super storm."