July 11, 2018
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Location-based social media analytics company GeoFeedia attempted to abuse the public data streams it receives from other social media platforms by monitoring the public, according to documents revealed by the ACLU. This article on Techdirt discusses the issue, and how the major platforms responded.
Sentiment analysis is an important community engagement metric, and with APIs like the WebKnox Text Processing API, it is an analytical technique now open to any business. This tutorial examines how to use the WebKnox Text Processing API to conduct a sentiment analysis and to create a visualization that summarizes audience reactions.