The Travelport Java SDK by Travelport is a helpful tool for developers to create and customize Travelport desktops. It provides access to comprehensive tools, documentation and utilities. The Travelport API is the global distribution system (GDS) industry’s first truly universal API, giving you access to a world of content and functionality, providing access to worldwide low cost carriers, high speed rail providers and multi-source content.
Telefonica, one of the largest telcos in Europe, announced Telenor (Norwegian-based carrier) as its first carrier partner for the BlueVia API platform. The first BlueVia API available to developers is billing services. In-app billing services remove the need for marketplaces like the Apple's app store or iTunes for mobile app purchases. Instead, consumers' purchases are added to their phone bills.
It's not often, or ever, that a video about web mashups hits number one and gets over a million views on YouTube. But that's exactly what happened with the fun video "Just @#$% It!! What are they saying?", produced by the team at Serena as a means to promote their enterprise mashup tool suite.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.