The SupportBee API is REST with response format in JSON that supplies help desk ticket software for customer service, service that is provided by human responses. With the API, developers can create new applications that integrate SupportBee into their software. Tickets can be created, retrieved, searched, archived and unarchived, assigned to a user or group, starred for later follow up, and marked for spam. Users of the company (who respond to the tickets) are confirmed.
An email address can be the key to an online identity, and that's just what IDLight is using in its identity lookup API. By supplying either an email address or a URL to the IDLight API you could be turning the key to unlock a swath of identity information.