The Trustpilot Ruby SDK by Luis Doubrava integrates customer feedback features based on business reviews. Resources include installation, configuration, and initialization. Trustpilot aims to provide a transparent community of users who recommend according to quality and service.
Shopify, an e-commerce solutions and API provider, has recently announced several updates to its Partner and Checkout APIs that are intended to protect merchant privacy while also providing access to a robust collection of data that ensures improved productivity for partners.
Zendesk expanded integration opportunities for its Answer Bot product. Answer Bot, a machine learning tool that helps customers find answers to their own questions, had been limited in channel access since its original release. Now, Zendesk has opened up access through API, SDK, widget, and more.