June 28, 2016
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On Wednesday, Amazon announced that it has updated the Alexa Smart Home Skill API to support new experiences it has added to its Alexa devices. The new experiences include Routines, which allow customers to control multiple devices using a single voice command, as well as new Groups functionality.
Response Tap, leader in voice-centric marketing technology, recently released the Response Tap API. The Response Tap API enables developers to include Response Tap's number provisioning, call features, and reporting features within third party apps. Response Tap's proprietary software allows companies to track a caller's actions on a website before, during, and after a call. Such tracking technology provides better understanding of marketing activities.
VoiceBase, a provider of AI-powered speech analytics, yesterday announced an update to its Speech Analytics API. The updated API allows organizations to evaluate and categorize voice calls, as well as to build scorecards, reports, dashboard and key performance indicators (KPIs).