November 4, 2019
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Thirteen APIs have been added to the ProgrammableWeb directory in categories including Financial, Messaging, and Augmented Reality. Highlights include the YellowSchedule API for scheduling and booking services, and the FaceX API for adding facial recognition functions to applications.
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.
Sinch has announced the release of a new Conversation API that is designed to simplify the unification process of messaging across myriad channels and technologies. With the pandemic pushing the global workforce into remote environments communication fragmentation has increased exponentially.