October 11, 2017
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TriageLogic, a clinical call center solution, has announced its Answering Service API to let answering services send messages to triage centers directly from their own platforms.
With huge budgets spent on marketing, it's probably a good idea to keep track of which marketing avenues are working and which aren't. Call Tracking Metrics is a simple telephone call tracking service that aims at helping users link incoming calls to specific marketing campaigns and in so doing, easily track and analyze the amount of calls received due to that particular campaign. The Call Tracking Metrics API provides access to this functionality.
In this interview we talk with Thomas Howe, winner of the O'Reilly Media and StrikeIron ETel 2007 Mashup Contest with his application After Hours Doctor's Office. He developed this inventive and useful application on top of a variety of web service APIs including the StrikeIron SMS Pro API, the Amazon Mechanical Turk API and the Tellme service.