Use this unofficial PERL SDK to interface with the Zendesk API. Zendesk provides voice, help desk, and chat tools for business communication. Developers should note that this tool is still in development (Alpha) and changes are to be expected.
TribeHR, a software-as-a-service human resources solution, is bringing powerful API integration into the HR industry on multiple fronts. TribeHR co-founder Joseph Fung explained to us at SWSXi how APIs fit into the company's overall strategy:
To be a successful API provider means actively engaging with your developer community to build up your ecosystem of developers and partners. This research report looks at the growth patterns of eight successful API providers and the strategies they employed to gain traction.