The Zendesk Zopim iOS SDK by Zendesk allows developers to embed live chat between users and agents, leave offline messages, send and receive files to enhance customer support, provide feedback of the chat experience, and e-mail a copy of the transcript with the recent conversation. See how to configure a chat service at https://developer.zendesk.com/embeddables/docs/ios-chat-sdk/chat
Part of HipChat’s popularity is down to the fact that it offers integrations with services like Google, Asana and GitHub, as well as hundreds of others. This tutorial on the Medallia blog shows followers how to set up a system that pushes notifications to a Hipchat room to keep your team informed.
The SupportBee API is REST with response format in JSON that supplies help desk ticket software for customer service, service that is provided by human responses. With the API, developers can create new applications that integrate SupportBee into their software. Tickets can be created, retrieved, searched, archived and unarchived, assigned to a user or group, starred for later follow up, and marked for spam. Users of the company (who respond to the tickets) are confirmed.