The Zendesk Zopim iOS SDK by Zendesk allows developers to embed live chat between users and agents, leave offline messages, send and receive files to enhance customer support, provide feedback of the chat experience, and e-mail a copy of the transcript with the recent conversation. See how to configure a chat service at https://developer.zendesk.com/embeddables/docs/ios-chat-sdk/chat
Stride, the team communications solution Atlassian launched in September, today announced new features designed to make it "an even more powerful communications solution." These features include new API capabilities that enable developers to build custom apps and messaging bots.
Sendbird has announced several updates to its chat offerings that the company hopes will allow developers to better adapt to a communication environment that has been reshaped by COVID-19. These Updated include new partitioning options for Open Channels, IP whitelisting, and message threading.